Information about the return goes from our system to the biller automatically.
The invoice is sent 14 days before the due date. If you have managed to make a return before this, the returned products will be credited to the open invoice.
You can deduct the amount of returned products from the invoice and pay only the products you keep and any invoice processing fee. A separate invoice is therefore not sent with an updated final amount.
If you have already paid the invoice with the original amount, you'll see more details about refund by clicking here.